For what duration must records of communications with the public be maintained?

The correct duration for maintaining records of communications with the public is three years. This requirement is established by regulations to ensure that firms keep proper documentation of their communications, which can be critical for compliance, auditing purposes, and resolving disputes. The three-year retention period allows sufficient time for regulators and firms to review these communications if necessary, providing a balance between operational efficiency and regulatory oversight.

While other durations may seem plausible for different types of records, they do not align with the specific regulatory requirements concerning public communications. This ensures that firms can responsibly manage their communications while adhering to industry standards set forth by regulatory bodies.